Privacy Policy | Egress Masters
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Privacy Policy.

Last updated: June 8, 2026

Who We Are

Egress Masters (operating as Niagara Egress Masters Inc) provides basement egress window installation, window well installation, basement waterproofing, and related services across Southern Ontario. Our website is www.egressmasters.ca.

This Privacy Policy explains how we collect, use, and protect personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

What We Collect

When you submit an estimate request or contact form on our site, we collect:

  • Your name
  • Email address
  • Phone number
  • Project photos and details you choose to include

We also collect standard technical data automatically through analytics tools (see Third-Party Services below), including pages visited, approximate location (city/region), device type, and referring source. This data does not identify you personally.

Why We Collect It

We use your personal information solely to:

  • Respond to your estimate request or inquiry
  • Provide a quote for egress window installation or related services
  • Follow up on project details if required

We do not sell your personal information. We do not add you to marketing lists without your consent.

How Forms Are Processed

Our contact forms are processed by FormSubmit (formsubmit.co), a third-party form service that delivers your submission to our email inbox. FormSubmit stores form data temporarily to facilitate delivery. You can review their privacy practices at formsubmit.co.

Third-Party Services

Our website uses the following third-party tools that may collect anonymized usage data:

  • Google Analytics 4 (GA4) — measures traffic, page views, and form completion events. Data is anonymized and governed by Google's Privacy Policy.
  • Google Ads — tracks ad conversions to measure which ads lead to estimate requests. Governed by Google's Privacy Policy.
  • Google Tag Manager — manages all tracking tags on the site.
  • Meta Pixel — tracks page views and conversions for Facebook and Instagram advertising. Governed by Meta's Data Policy.
  • Elfsight — displays Google review widgets on our Reviews and Home pages. Governed by Elfsight's Privacy Policy.

These services use cookies and similar technologies. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.

Cookies

Our site uses cookies set by the third-party analytics and advertising services listed above. We do not set first-party cookies ourselves. Cookies are used to measure site traffic and ad performance — not to identify you personally. You can disable cookies in your browser settings at any time.

Data Retention

We retain estimate inquiries and contact information for as long as necessary to respond to your request and for normal business record-keeping purposes. If you would like your information removed from our records, contact us at the address below.

Your Rights Under PIPEDA

You have the right to:

  • Know what personal information we hold about you
  • Request a correction to inaccurate information
  • Withdraw consent and request deletion of your information
  • File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, contact us at sales@egressmasters.ca.

Contact

For privacy-related questions or requests:

Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page reflects when changes were last made. Continued use of our website after any update constitutes acceptance of the revised policy.